1. Agreement to these Terms
These Terms of Service (the "Terms") are a legal agreement between [Brevio legal entity name] ("Brevio," "we," "us") and the firm, organization, or individual that registers for or uses the Brevio platform ("Customer," "you"). By creating an account, starting a free trial, or using the Service, you agree to these Terms.
If you are entering into these Terms on behalf of a law firm or other organization, you represent that you have authority to bind that organization. If you do not agree to these Terms, do not use the Service.
2. The Service
Brevio is a cloud-based eDiscovery platform for legal document collection, processing, review, redaction, privilege analysis, and production. The Service includes the web application, APIs, and related features we make available to you under your subscription.
We may update, improve, or change features of the Service over time. We will not make changes that materially degrade the core functionality of a paid subscription during its then-current term without notice.
3. Accounts and eligibility
You must provide accurate registration information and keep it current. You are responsible for all activity under your account and for maintaining the confidentiality of your credentials. Firm administrators are required to enable multi-factor authentication.
The Service is intended for use by legal professionals and their organizations. You must be at least 18 years old and able to form a binding contract to use it.
4. Free trial
We offer a no-credit-card free trial. Trial accounts are subject to usage caps (for example, on matters, storage, and watermarked productions) and do not auto-convert to a paid plan or charge any card. To continue after the trial, you must start a paid subscription through your account billing settings.
5. Fees, billing, and renewal
Paid subscriptions are billed in advance on a recurring basis (monthly or annual, as selected) through our payment processor, Stripe. Subscriptions auto-renew for successive periods unless you cancel before the renewal date through your billing settings.
Fees are stated exclusive of taxes; you are responsible for applicable taxes. Except where required by law, fees are non-refundable. We may change pricing for future terms with advance notice; a price change does not affect the period you have already paid for.
6. Customer Data and ownership
"Customer Data" means the documents, custodian data, communications, and other content you or your users upload to or generate in the Service. As between you and Brevio, you retain all right, title, and interest in Customer Data. You grant Brevio a limited license to host, process, and transmit Customer Data solely to provide and support the Service.
For Customer Data that contains personal data, you act as the data controller and Brevio acts as your data processor. A Data Processing Addendum (DPA) is available on request and governs that relationship; where it conflicts with these Terms regarding personal data, the DPA controls.
We do not access Customer Data except as needed to provide, secure, or support the Service, to comply with law, or at your written request.
7. Acceptable use
You agree not to: upload content you lack the legal right to process; use the Service to violate any law or third-party right; attempt to breach tenant isolation or access another customer's data; probe, scan, or test the vulnerability of the Service without authorization; or interfere with the integrity or performance of the Service. Authorized security testing requires our prior written consent.
8. AI features
The Service includes AI-assisted features such as document summarization, relevance and privilege suggestions, extraction, and search. These features are assistive only. They can be wrong, incomplete, or miss material facts. They do not constitute legal advice and are not a substitute for the independent professional judgment of a qualified attorney. You are responsible for reviewing AI output before relying on it, and for all coding, privilege, redaction, and production decisions.
AI processing uses third-party model providers under your firm's configured API keys. We contract for zero-retention API access where available, and Customer Data is not used to train Brevio's or any third party's models.
9. Confidentiality
Each party may receive confidential information of the other. The receiving party will protect it with reasonable care and use it only to perform under these Terms. Customer Data is your confidential information. These obligations do not apply to information that is or becomes public through no fault of the receiving party, was independently developed, or was rightfully received from a third party.
10. Security
We maintain administrative, technical, and organizational safeguards designed to protect the Service and Customer Data, including encryption in transit and at rest, schema-per-tenant data isolation, append-only audit logging, and access controls. Our current security posture is described at brevio.legal/security. No method of transmission or storage is perfectly secure, and we do not guarantee absolute security.
11. Third-party services
The Service can connect to third-party systems you authorize (for example, Google Workspace, Microsoft 365, and Slack) to collect data. Your use of those systems is governed by their own terms. You are responsible for having the rights and authorizations needed to collect data through those connections. We are not responsible for third-party services.
12. Intellectual property
Brevio and its licensors own all right, title, and interest in the Service, including its software, design, and documentation. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. If you give us feedback or suggestions, you grant us a perpetual, royalty-free license to use them to improve the Service.
13. Term, termination, and export
These Terms apply while you use the Service. Either party may terminate a subscription for a material breach that remains uncured 30 days after written notice. You may cancel at any time, effective at the end of your current billing period.
We may suspend access for non-payment or for use that threatens the security or integrity of the Service. On termination, you may export Customer Data in standard formats during a reasonable export window of at least 30 days, after which we may delete it in the ordinary course.
14. Disclaimers
Except as expressly stated, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Brevio does not warrant that the Service will be uninterrupted or error-free, or that AI output will be accurate or complete.
15. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of these Terms. Each party's total liability arising out of or related to these Terms will not exceed the fees you paid for the Service in the 12 months before the event giving rise to the claim.
These limits do not apply to your payment obligations, a party's indemnification obligations, breach of confidentiality, or a party's willful misconduct.
16. Indemnification
You will defend and indemnify Brevio against third-party claims arising from your Customer Data or your use of the Service in violation of these Terms or applicable law. Brevio will defend and indemnify you against third-party claims that the Service, as provided, infringes that third party's intellectual property rights. The indemnifying party's obligations are conditioned on prompt notice and reasonable cooperation.
17. Governing law and disputes
These Terms are governed by the laws of [Governing-law state], without regard to its conflict-of-laws rules. The state and federal courts located in [Venue] have exclusive jurisdiction over disputes, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
18. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will notify you (for example, by email or in-app notice) before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
19. General
These Terms, together with any order and the DPA, are the entire agreement between the parties regarding the Service. Neither party may assign these Terms without the other's consent, except to a successor in connection with a merger or sale of substantially all assets. If any provision is held unenforceable, the rest remains in effect. Neither party is liable for delays caused by events beyond its reasonable control. A waiver of one breach is not a waiver of any other.
20. Contact
Questions about these Terms: [email protected].